Update
Smartsheet New Features 2026: What Changed
A 2026 update on Smartsheet — per-member pricing restructure with Pro at $9/member/mo billed annually and Business at $19/member/mo billed annually.
Smartsheet
Smartsheet’s 2026 refresh matters more than most feature drops: the vendor restructured its pricing from per-user to per-member and reshuffled plan boundaries. Teams that locked in budgets under the old model will find their renewal math has moved. Here is what changed, what the plans cost right now, and who should re-run their numbers.
TL;DR
- Pricing is now quoted per member per month, with two self-serve plans: Pro at $12/member/mo billed monthly ($9/member/mo billed annually) and Business at $24/member/mo billed monthly ($19/member/mo billed annually).
- The headline features of 2026 lean on AI-assisted sheet building, portfolio-level reporting, and expanded automation — the grid-plus-automation core is unchanged.
- If you are a small team on the old Business rate, the current $19/member/mo annual rate is worth re-checking at renewal; our August tracking recorded Business at $32/user/mo, and the current published rate is materially lower.
- Enterprise remains quote-based.
The pricing restructure, explained
Smartsheet’s pricing page now presents plans as per member pricing with both monthly and annual billing rates displayed side by side. The current published rates:
| Plan | Billed monthly | Billed annually | Notes |
|---|---|---|---|
| Pro | $12/member/mo | $9/member/mo | Core sheets, dashboards, automation basics; limited licensed-user cap |
| Business | $24/member/mo | $19/member/mo | Removes the user cap, adds heavier automation, proofing, and workload features |
| Enterprise | Quote-based (not publicly listed) | — | Advanced security, admin controls, premium support |
For context: when we compiled our Smartsheet review in August 2026, the tracked Business rate was $32/user/mo billed annually. The pricing page now lists Business at $19/member/mo billed annually — a visible restructure, not a rounding error. Whatever your renewal quote says, benchmark it against the public page before signing.
Verified against Smartsheet’s official pricing page on 2026-10-12.
What is new in the product
Per-member model and plan consolidation
The switch from per-user to per-member licensing changes who counts against your bill — guests and some viewer patterns are handled differently than under the old user model. Alongside it, Smartsheet has been consolidating its sprawling plan lineup (Pro, Business, and the older Advanced Work Management packaging) around a cleaner two-plus-enterprise structure. Teams grandfathered onto Advanced Work Management should ask their account contact where they land.
AI-assisted sheet and workflow building
Smartsheet’s 2026 releases push AI into sheet construction: describe a workflow in plain language and get a structured sheet with columns, dropdowns, and automation skeleton generated for review. It will not replace a properly designed project tracking sheet, but it removes the cold-start problem that made Smartsheet setups slow for non-spreadsheet people.
Portfolio and cross-sheet reporting
Business-tier reporting now leans harder on portfolio-level dashboards that aggregate across sheets and projects, with workflow status surfaced without manual roll-up sheets. If your team maintains “master” sheets that manually SUM lower-level trackers, the newer reporting stack is designed to retire exactly that pattern.
Automation capacity changes
Automation recipes gained branching and approval steps, and the feature comparison table now splits automation limits across tiers more visibly than before. Teams running hundreds of monthly automation runs should verify their tier’s limits during renewal talks — this is where the Pro-to-Business gap is most concrete.
The cost picture after the restructure
At the current published rates, a 20-person team pays $180/mo on Pro annual billing ($9 × 20) or $380/mo on Business annual billing ($19 × 20). The $200/mo gap buys the user-cap removal, workload management, and the heavier automation tier. Pro’s licensed-user cap is the deciding line: hit it, and Business is not optional.
Team-perspective judgment
If you run a team under 15 people doing straightforward project tracking, take Pro at $9/member/mo annual rather than Business — Pro’s sheet, dashboard, and basic automation set covers most small-team tracking, and the $10/member/mo saved funds a real reporting or time-tracking tool instead. Move to Business when you hit Pro’s user cap or when workload view and proofing become weekly needs, not hypothetical ones. For a wider view of where Smartsheet sits against grid-style and generalist rivals, our best project management software 2026 comparison is the map, and our Gantt chart in Smartsheet guide shows the timeline workflow in practice.
Conclusion
Smartsheet’s 2026 update is a pricing-led story: per-member billing, a visibly lower published Business rate than our August tracking recorded, and AI-assisted building on top of the same grid core. Re-check your renewal against the public pricing page, keep small teams on Pro annual, and treat Business as the cap-and-automation upgrade rather than the default.
How this content was prepared
Transparency note: This update is based on Smartsheet’s official pricing page and product documentation, plus our own prior tracking of published rates, and editorial analysis. It is not sponsored, and no vendor paid for or influenced the recommendations. Pricing was verified against the vendor pricing page on 2026-10-12.